Celebrating 20 years of our Lettings Manager, Rhys
Congratulations Rhys on 20 years of service at CPS Homes! How does it feel to reach such a milestone?
It honestly doesn’t feel like 20 years, it’s flown by. I’ve been lucky to work with great people, great clients, and in a city I really love. It might sound cliché, but after all this time CPS Homes really does feel like a family!
Tell us a bit about what brought you to Cardiff.
I moved to Cardiff from Bala in North Wales 23 years ago. I met my wife here - she’s also a fellow North Walian - and we now have two fantastic children. How she saw past my love of cars and five-a-side football, I’ll never know!
What does your day-to-day role look like at CPS Homes?
You could say I’m the "go-to guy" for landlords who want new tenants found, want advice on how to get more out of their buy-to-let, or are looking to buy new investment properties. A big part of my role is taking the time to really get to know each client, whether they’re new or existing, so I can find solutions that suit them.
What do you enjoy most about your job?
I’m in a pretty privileged position because I have the time to get to know people really well. It’s incredibly satisfying seeing properties I’ve recommended clients buy working well for them long-term. On the flipside, I've advised clients not to buy certain properties they've linked me to, which is just as satisfying.
I also really enjoy suggesting improvements to existing rental properties, things like new layouts or small changes to maximise rental income. Clients are often amazed at the difference relatively small tweaks can make to the look, feel, and performance of a property.
What’s something you want landlords to know about CPS Homes?
Again, I’d say it’s that we’re dedicated to making sure their properties are working as hard as possible - and that we do it with a personal touch. I believe we offer an unrivalled wraparound service for both seasoned investors and those who are new to buy-to-let.
Because we only operate in Cardiff, our knowledge is local and specialist - so when we say we understand the market, we really do.
What do you enjoy doing in your spare time?
I’ve always been passionate about rugby, and I think it’s so important for children to take part in sport. That made it an easy decision for me to become a coach for the Clwb Rygbi junior team, which my son Twm absolutely loves playing for.
It’s a fantastic club with great kids, great parents, and great coaches. As a proud Welsh speaker, Clwb is especially meaningful to me because the children get to learn and play rugby in Welsh - building confidence, friendships, and a real sense of belonging along the way. I’m also really proud and pleased to say that CPS Homes are sponsors of the team!
How have donations from CPS Homes helped the team so far?
They’ve made a huge difference. Donations have helped us maintain and improve facilities for junior players, support participation in tournaments and events, and cover various behind-the-scenes costs.
Most recently, the donation has gone towards a brand-new kit, which is incredibly exciting for the team. I love working for a company that’s been active in the local community from day one and that genuinely supports staff involved in youth projects like this.
Thanks, Rhys! Here’s to many more years of having you as an invaluable part of the CPS Homes team.
The information contained within this article was correct at the date of publishing and is not guaranteed to remain correct in the present day.
