Why to trust us with your investment

Nobody knows the Cardiff property market better than we do

With experience comes knowledge, and nobody can talk more confidently about the Cardiff sales and lettings markets than we can. From student lets to residential purchases, our two Cardiff branches cover it all. Each year, we house thousands of tenants – far more than anyone else – and our unrivalled marketing attracts even more prospective tenant enquiries. This gives landlords the advantage: the more tenants queuing up, the more scope there is to increase rents. Plus, we’re always first with updates on Rent Smart Wales, HMO standards, and Cardiff Council planning or change-of-use guidance, so you’ll hear a considered view from us first.

Dedicated Account Managers that make a real difference for landlords

All of our managed landlord clients have their own experienced, dedicated Account Manager - a single, consistent point of contact for everything related to their property. From maintenance and inspections to rent payments and deposit queries, they handle it all. Landlords love having one person who knows them, their properties, and their preferences inside out. Communication is faster, relationships are stronger, and nothing slips through the cracks. Our Account Managers liaise with specialist teams when needed and keep clients fully updated every step of the way, making property management smoother, simpler, and far more personal than ever.

We keep your property compliant in an ever-changing market

Finding yourself frustrated by the complexities of the Renting Homes (Wales) Act and the industry’s ever-changing laws & regulations? We’re specialists in navigating Welsh landlord legislation and the intricacies that other agents might miss.

We will work with you to put efficient processes in place well in advance of key dates for new legislation and regulations, ensuring you and your properties remain compliant, safe and fully up to date. We’ll also provide you with one of the most robust Written Statement of Occupation Contract options available in Wales.

Our marketing team will make your property stand out

We combine professional photography, immersive video tours from our in-house media team with practical home staging tips to help present your property in the best possible light.

Our walkthrough videos help tenants visualise the space before they even step through the door, while social media coverage extends your reach far beyond the portals, putting your property in front of a wider audience.

The result is stronger interest, better applicants and a faster route to securing a tenancy.

We inspect your property regularly and feed back with our findings

The most common thing we hear from new clients is that they don’t receive enough feedback on the condition of their property from their current agent. Whether the tenants are keeping the place like a palace or a pigsty, we realise that our landlords want to know… and why wouldn’t they?! We conduct regular, periodic inspections of all our managed properties, meaning we avoid any nasty surprises or significant repair costs come the end of the tenancy.

Maximise your rental income with our expert advice

Whether it’s an inexpensive tip like a feature wall or something bigger like an extension, we’re always identifying ways in which landlords can make the most out of their investment and maximise their rental income. When a relatively cheap improvement can raise rent levels by £10-£15 per tenant per month, it’s a no-brainer in our minds. We also offer advice on how to make the best use of space, such as moving kitchens or bathrooms, and how to increase the number of bedrooms through extensions or loft conversions.

Void periods are virtually non-existent

We recently calculated the average void (empty) period across all our managed properties to be just six days in a year. Considering the national average is three weeks, we’re quite proud of our achievement! After all, a void period is a landlord’s worst nightmare. Our impressive statistic is testament to how well our Lettings Team manages tenancy renewal dates.

Benefit from our majority market share with very competitive contractor rates

We use a team of local sub-contractors to carry out maintenance and safety certificates on the properties we manage, and they all happily discount their standard prices to vastly reduced rates due to the amount of work we give them. This saving is passed onto you, and is only made possible by our majority market share.

You’ll be first to hear of new investment opportunities

We deal with more landlord clients than anyone else, so, naturally, there comes a point when one or two wish to sell their buy-to-let investment(s). Assuming you’re in the market for more, we’ll ensure you’re first to know about the opportunity to add to your portfolio - often before they’re officially advertised.

Our list of services is comprehensive

In addition to our range of lettings services – from Fully Managed to Tenant-Find Only – we also source properties and organise architects/plans on behalf our clients, as well as forecast rental income and supervise building contractors. Not only that, but we regularly give advice, suggest items and provide costs for a property’s interior finish – all helping ensure our landlords achieve the maximum possible rent.

Your income is assured with our Guaranteed Rent Service

We recognise that landlords most want to be assured of a guaranteed rental income each month, so as an aside to our Full Managed, Rent Collection and Tenant-Find Only services, we also offer a Guaranteed Rent Service where we become your tenant – assuring you of your rent on time each month, even if the property is empty!