CPS Homes

We've improved our Written Statement of Occupation Contract

A note from our Director of Operations, Nikki Lewis...

We're always looking at ways we can improve our Written Statement of Occupation Contract, ensuring it offers the very best protection for landlords, whilst also remaining legally-compliant for contract-holders. You may recall we published a list of 10 reasons why we’re not using Welsh Government's model Written Statement. We've just implemented two further tweaks:


1. Clarification on contract-holder liability for external damage.

We carried out a recent inspection where the external bin storage had, according to the occupants, been damaged by neighbours throwing pumpkins onto it. When looking at the current wording of the Written Statement, we found it wasn't as explicit as it could be in determining liability for scenarios like this one, where the damage is caused by non-occupants. We've added a clause holding contract-holders responsible for damage caused by their guests or neighbours, safeguarding our landlord clients from unexpected costs. Landlords can still choose to absorb the repair/replacement cost if they really want to, of course, but the change at least puts them in the strongest possible position.

2. Improved communication on contract-holder repairs.

Whilst looking at the above, we spotted that the existing wording outlined contract-holders' responsibility to fix anything that isn’t the landlord’s responsibility, but it didn't place an obligation on them to also inform the landlord of such issues. We've now addressed this and feel it will help improve communication and transparency, fostering a better landlord/contract-holder relationship.


As always, we're dedicated to the little things that make a big difference. The improvements we've made will further strengthen the Written Statement of Occupation Contract we provide, offering landlords greater peace of mind. If you're a managed client of ours and would like to see the new clauses we've added, please drop us an email and we'll send across the specific amendments we've made.

We pride ourselves on offering the most robust contract you can find from a local agent. If you aren't currently a managed client of ours and you'd like to learn more how our contract can benefit you, please get in touch with me via nikki.lewis@cpshomes.co.uk.

14 February 2024

The information contained within this article was correct at the date of publishing and is not guaranteed to remain correct in the present day.

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