Many self-managing landlords we deal with are based a considerable distance away from their rented property, so whilst they find collecting rent and instructing contractors relatively straight forward, handing over keys to incoming tenants poses a problem. A special trip to Cardiff to pass on the keys in person is often not feasible, and doing it through the post can be troublesome.
For that reason, we're launching a 'key handover service' at a cost of £60 incl. VAT per tenancy, which will see us take receipt of the keys from outgoing tenants and issue them to incoming tenants on their day of move-in. Landlords will need to instruct their tenants to return their keys/fobs to our branch, and we will simply pass on what we receive to the new tenant(s). Please note that this service does not cover parking permits.
If you'd like us to carry out this service on your behalf, please get in touch with us today via firstname.lastname@example.org.
Please note: Clients using our fully managed service already benefit from this service free of charge, so this offering is only applicable to clients for whom we operated a 'tenant-find only' service.