Questions to ask at a viewing: "Are there any known issues with the property?"

If you’re looking to buy a property in Cardiff this year, our new buyer series is for you. I’ve been quizzing Nathan, our Sales Director, on the key questions buyers should be asking at viewings - the ones that help you look beyond first impressions and make confident, informed decisions. One of the most important (and often underestimated) questions is simply: are there any known issues with the property?

- Gemma, Social Media Manager

The details that really matter

It’s easy to assume that if a home looks great in the photos - and in person - everything must be in good working order. But appearances don’t always tell the full story, which is why this question matters far more than many buyers realise.

Asking about known issues isn’t about expecting problems; it’s about understanding the reality of the home you’re considering. Every property has a history, and it’s worth finding out what sits beneath the surface. Things like the age of the boiler, when the roof was last replaced, whether there’s a damp course in place, and what maintenance has been carried out recently can all have a big impact on future costs.

These aren’t things that always show up during a viewing, but they can make a significant difference once you move in. Knowing this information early helps you plan properly and avoid surprises down the line.

Thinking ahead, not just moving in

It’s also sensible to ask about planning consents or permitted development rights, especially if you’re considering extending or making changes in the future. A home that suits you now may need to adapt with you over time, and understanding what’s allowed - or already approved - can shape your long-term plans.

For buyers looking at Cardiff homes as a long-term investment, this kind of clarity is invaluable.

Small issues can become big ones

Minor problems that haven’t been addressed can sometimes grow into expensive repairs if left unchecked. Many issues are simply part of owning and maintaining a home, not deal-breakers, but asking upfront allows you to understand what’s already known and flag anything you notice to your surveyor, so it can be investigated properly before you commit.

A good estate agent should be able to give you background and context, helping you separate genuine concerns from routine maintenance that comes with owning a home.

The takeaway

Asking whether there are any known issues with the property is one of the smartest questions you can ask at a viewing. It helps you:

Look beyond surface-level presentation
Understand potential future costs
Plan any works or improvements realistically
Move forward with confidence, not assumptions

For Cardiff first-time buyers especially, this question can make the difference between a smooth purchase and an unexpected complication. Because a well-informed buyer isn’t pessimistic - they’re prepared!

If you're buying a home this year, we have plenty more help and advice over in our buying section.

10 February 2026

The information contained within this article was correct at the date of publishing and is not guaranteed to remain correct in the present day.

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