Questions to ask at a viewing: "Why are the owners selling?"
If you’re looking to buy a property in Cardiff this year, our new series is for you! I’ve been quizzing Nathan, our Sales Director, on the key questions every buyer should be asking, uncovering all the inside information you need to make your property purchase as smooth and informed as possible.
Whether you’re a first-time buyer or moving up the property ladder, these insights will help you approach viewings and offers with confidence. The first question we've covered is "Why are the owners selling?" - here's why it's so important to ask.
- Gemma, Social Media Manager
"Why are the owners selling?"
Buying a home is one of the biggest decisions you’ll ever make, and it’s natural to want to get as much information as possible before committing. It's completely fine to ask why the house is being put up for sale, and it’s actually one of the most useful things you can find out when viewing a property in Cardiff.
Understanding the story behind the sale
Asking why a property is on the market isn’t about prying into someone else’s life. It’s about giving yourself the full picture so you can make a confident decision. Sellers move for all sorts of reasons, and knowing these can really help shape your approach.
Some sellers relocate because of schools. If you’re planning to start a family, knowing this upfront means you can check the local primary or secondary schools before making an offer - helping you avoid a situation where you might need to move again sooner than you hoped.
Others move because of work - maybe a new role or a relocation. That kind of urgency can actually work in your favour, giving you flexibility on timing or even price. And don’t forget about lifestyle factors, like transport links. Sellers may not mind a long commute, but if easy access to Cardiff city centre matters to you, it could be a dealbreaker.
Asking shows you’re a thoughtful buyer
It’s common for first-time buyers to worry that this question might feel awkward - but a good agent will see it as exactly what it is: practical, sensible, and smart. Asking why the owners are selling shows that you’re thinking about how the home fits your life, not just about ticking boxes.
A knowledgeable agent will help you understand the story behind the property. That insight can highlight opportunities, flag potential challenges, and give you the confidence to make an informed offer.
When you do ask, frame it in a friendly, practical way. Something like:
“Would you mind sharing why the property is being sold?".
This keeps it professional and polite.
The bottom line...
Asking why the owners are selling isn’t prying — it’s being smart. For first-time buyers in Cardiff or anyone searching for Cardiff homes, knowing the reasons behind a sale can help you:
- Decide if the property really suits your lifestyle
- Spot potential negotiation opportunities
- Avoid surprises with timing, location, or local amenities
It’s one simple question that can make a big difference. Because when it comes to buying a home, having the full story helps you move with confidence, and that’s always worth it!
If you're buying a home this year, we have plenty more help and advice over in our buying section.
The information contained within this article was correct at the date of publishing and is not guaranteed to remain correct in the present day.
