Privacy
Terms and Conditions
IMPORTANT NOTICE: PLEASE READ THIS CAREFULLY BEFORE USING THIS SITE. THIS SETS OUT THE CONDITIONS WHICH GOVERN YOUR USE OF THIS SITE AND THE USE OF ANY MATERIAL THAT MAY BE MADE AVAILABLE THROUGH THIS SITE. YOU MUST NOT USE THIS SITE IN ANY WAY UNLESS YOU AGREE THE FOLLOWING CONDITIONS.
CPS Homes are dedicated to protecting your privacy and will ensure that any personal data given by you is secure. Should you wish to discuss any aspects of our privacy policy, do not hesitate to contact us.
Collecting Information
If you are a regular visitor to our website or a first time user we may collect and hold personal information from you. This can be done through online forms, enquiries and if you register as a member on the site. You can, however, view the website including information about properties and services without giving any data.
Information collected is extremely useful in providing our customers with the highest level of service. Some of the ways in which we may use your data are:
- providing you with the information you have requested
- allowing us to respond to your enquiries
- creating a bespoke service
- crime prevention and prosecution of offenders
- market research and production of statistics and reports
- developing new products and services
- improving levels of customer service
We may also share information with those organisations where you have agreed that we may do so. Where we intend to use your information for marketing purposes, you will be notified on our site at the time you are providing us with your information and be asked for consent to use your information for marketing purposes. You have the right at any time after you have given any consent to change your mind.
Storing Information
The information that you give us is stored on a secure database. We will keep this data for as long as necessary, in accordance with regulatory requirements.
Cookies
Cookies (small strings of text) allow our website to identify your user account when you browse the site. They are sent from the website and then sent back from your web browser on each request to that website only. The CPS Homes website sends a cookie when you register or log in to the site, so that you can amend your user profile and add properties to your shortlist.
We only use session cookies – these are not stored permanently on your computer, and you will have to log in again when you restart your computer or if you close all your browser windows.
You may choose to set your browser not to accept cookies. Please be aware that in doing this you will not be able to register and store a property shortlist on the site.
You may be prompted to accept or block cookies from websites when you visit our site for the first time. If you wish to change your preferences, here are some instructions for popular browsers.
Microsoft Internet Explorer 5 and above
- select the “Tools” menu
- choose “Internet Options”
- click on the “Security” tab
- press the “Custom Level” button
- scroll down to “Cookies” and select your preference
Mozilla, Firefox
- select the “Tools” menu
- choose “Options”
- click on the “Privacy” option
- select your “Cookies” preference
If you have a different browser, please refer to the “Help” section on it.
Security of Data
When you use our site to submit any sensitive information, such as the user registration and login, we ensure that the information you send us is encrypted in transit by using a secure server (SSL) which can be verified from the ‘padlock’ icon in your browser.
Other websites
We have links to other websites which are not covered by our privacy policy. Other websites’ privacy policies may differ from ours and, if you access other sites, information may be collected about you in accordance with the privacy policy of the other sites.
Website terms of use
Our two branches are CPS Homes, 6 Miskin St, Cathays, Cardiff, CF24 4AQ and CPS Homes, 66 Albany Rd, Roath, Cardiff, CF24 3RR. The registered office is CPS Homes, 6 Miskin St, Cathays, Cardiff, CF24 4AQ, company number 5211337. CPS Homes is the trading name of CPS Property Management Ltd.
Any services or products that are offered on www.cpshomes.co.uk are only available to UK residents and will be governed by English Law should any legal dispute arise. The language in which we will conduct and communicate with you will be English.
No information given on this site is to be considered financial advice. If you require advice on any financial products or services, you are asked to seek independent advice.
CPS Homes are not responsible for the security or content of third party websites to which we have links on this site and we do not endorse or recommend any products or services advertised by them. We have a procedure for complaints, details of which can be obtained from any of our branches. Any disputes or complaints that we cannot resolve may be referred to an independent agency where appropriate.
We reserve the right to monitor and record telephone calls in order to be able to protect both you and us and improve our services.
Contacting CPS Homes
We welcome your views about the site and our privacy policy. If you would like to contact us with your feedback, please e-mail us