Testimonials
We love hearing from our clients and are always open-eared to any feedback we receive. We strive to deliver the highest standard of customer service to anybody we come into contact with.
Below is a small selection of the kind of testimonials our staff are regularly recieving whether it be from Cardiff student accomodation, professional lettings, our Cardiff & Cardiff Bay Estate sales or the service we offer our landlords;
"Both house deals have completed and I wanted to let you know how impressed I have been by the service provided by Stephanie and Dan. I have never in almost 40 years of buying and selling houses been kept so well informed of the progress towards completion, I appreciated the prompt return of calls. They are a credit to your company"Mrs Jones
"It's nice to work with a letting company that's on top of things and gets the paperwork out promptly. It's so difficult with some of them!"Miss Lewis
"Thank you for empowering me with our landlords' website and also the earlier income statements and expenses invoices for the current tax year etc. I found your assistance invaluable and would like you to know how much your efficiency is appreciated."Mr & Mrs Goodman
"I just wanted to drop you a quick note to thank you for responding so promptly to my phone call earlier today and exceeding my expectations regarding the work to be done in my flat. Seriously, I am so happy with the way you have dealt with this. And I meant what I said - "Carlsberg don't make estate agents, but if they did, you'd probably be the best in the world!" Thanks to you and that extra bit of customer care (=absolute satisfaction)!"Mr Howell
"Thank you so much, I'm up here in the Midlands and to hear my property is being taken care of is such a relief."Mrs Patel
"Thank you for your help regarding our boiler issue, please also forward our gratitude to the landlady and the plumbers for fixing the fault. It's no longer the noise of the boiler that wakes us; our little madam does that now... not something you can help with unfortunately."Mr England
"Thanks, I genuinely appreciate your timely responses and efficiency with my queries."Mrs Smith
"Thanks for always getting involved, its good to know I have you to rely on!"Mrs James
"Many thanks for setting this up - we both really appreciated your professionalism in agreeing to meet us when you are off duty. You have provided us with excellent service which as I say we both appreciate."Mr Jones
"Nikki is fantastic; he can always deal with issues in a timely manner and has been brilliant on my account"Miss Parker
"Excellent website, easy to find information within 3 clicks. Always awesome service from staff. They are proactive and always attentive to my clients needs."Miss Cameron
"Just wanted to say how impressed I am with the site - I am looking for a place to rent and not only is the site easy to navigate, but it is the only one I've used that actually saves your recent searches so I don't have to note down the reference and particulars of each one! Very helpful - thank you!"Mrs Burton
"Just wanted to say how impressed I am with the site - I am looking for a place to rent and not only is the site easy to navigate, but it is the only one I've used that actually saves your recent searches so I don't have to note down the reference and particulars of each one! Very helpful - thank you!"Mr Jones
" Just wanted to say thanks for a great page on what behaving in a tenant-like manner entails! I'm sure I will be drawing heavily on this for my own tenants."Mrs Davis
" I have recently had dealings with your company regarding becoming a first time landlord in the student market in Cathays. I am contacting you regarding the excellent service I have received from Dan Murphy in your Albany Branch. Both my husband and myself found Dan to be extremely helpful and professional, going above and beyond that of which we would have expected of him. Being first time landlords we are understandably slightly nervous and we feel greatly reassured after speaking with Dan. We are now looking to purchase three properties in the Cathays area."Mrs Charteris